Returns & Exchanges
At FRYE, we stand behind the quality of our craftsmanship and offer a 30-day return window for all unworn merchandise in its original packaging. We strive to make your return or exchange process as seamless as the leather we use in our iconic boots.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back or exchange.
Prepare Your Package
Securely pack your items in the original shipping box and include all tags, ensuring the product is in its original, unworn condition.
Attach Shipping Label
Download and print the prepaid UPS return label from the portal and affix it to the outside of your package, covering any previous shipping marks.
Drop Off and Track
Leave your package at any authorized UPS location and keep your tracking receipt; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing